Bees Mobile Terms of Service

1. The Service

The Platform provides virtual phone number (DID) rental, eSIM mobile data plans, and related communication services. The availability of individual offerings depends on actual supply from upstream providers, and the Company may adjust its offerings and pricing in light of operational circumstances; however, services you have already purchased will not be affected by such adjustments during their validity period.

2. Accounts and Eligibility

• You must be at least 18 years old and have full legal capacity to register for and use the Platform.
• Each user may register only one account.
• Users in countries or regions subject to international sanctions may not use the Service.
• You are responsible for safeguarding your account credentials; all activity conducted through your account is deemed to be your own.

3. Payments and Refunds

Membership fees, number rental fees, and eSIM plan fees are, as a rule, non-refundable once payment is complete. eSIM orders are automatically refunded to your platform wallet only where the upstream supplier has explicitly failed to fulfil the order; all other refund requests are handled by the Platform at its discretion on a case-by-case basis, and the Platform reserves the right of final decision.

4. Wallet

• Wallet balances may only be spent within the Platform or withdrawn in accordance with Platform rules; wallet balances are not bank deposits and do not accrue interest.
• USDT deposits are subject to confirmation on the blockchain network.
• The Platform assumes no liability for losses caused by transfers made on the wrong blockchain network (chain) or to an incorrect address.

5. Referral Reward Program

• Referral rewards are calculated and paid according to the reward program published by the Platform at the relevant time. The Platform reserves the right to adjust the reward program; adjustments do not apply retroactively to rewards already settled.
• The Platform does not guarantee any earnings.
• Becoming a member does not create any employment, agency, or partnership relationship between you and the Company.
• Members are solely responsible for declaring and paying any taxes arising from rewards.

6. Prohibited Conduct and Account Termination

Fraud, multi-account arbitrage, money laundering, abuse of the referral program, and any other unlawful conduct or conduct harmful to the Platform are prohibited. The Platform may freeze or terminate the account of any violator; while an account is frozen, reward payouts are suspended pending the outcome of the investigation.

7. Changes to the Service and Termination

The Platform may amend these Terms upon reasonable notice; material changes will be announced on the Platform. You may stop using the Service at any time and withdraw your wallet balance in accordance with Platform rules.

8. Limitation of Liability

To the maximum extent permitted by applicable law, the Platform shall not be liable for losses arising from service interruptions, upstream supplier factors, or force majeure. In no event shall the Platform’s total liability to you exceed the total fees you paid to the Platform during the three months preceding the claim.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

10. Contact

If you have any questions about these Terms, please contact: support@bees-mobile.com.